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Four dedicated channels — editorial, support, publishing, and partnerships. Select the one that fits your enquiry and expect a response within two business days.
/ Editorial Office
/ Customer Support
Manuscript and journal enquiries
Orders, access, and account issues
For peer review questions, editorial decisions, journal scope, and board membership. Responses within two business days.
For subscription access, invoice queries, refunds, and institutional account matters. Responses within one business day.
/ Publish With Us
/ Partnership Inquiry
Book and journal proposal enquiries
Institutional and conference partnerships
For authors submitting book proposals, series editors planning new volumes, and researchers evaluating open access options. Responses within three business days.
For universities, academic associations, and conference organizers exploring co-publishing, proceedings, or institutional licensing arrangements.